BUSINESS RETREAT IN SPAIN
TERMS & CONDITIONS
Arrival Monday PM – Departure Friday AM on your specified retreat dates
INTRODUCTION
These Terms relate to the delivery of the Business Retreat in Spain, an in-person, retreat experience in the northern Costa Blanca region, designed for ambitious entrepreneurs looking to grow and scale their online business through mastermind environment.
The date of your retreat is on your checkout page. Please ensure you are purchasing the correct dates.
We pride ourselves in providing a high level of customer service and ensuring that you are clear in respect of all of your rights relating to your participation at the retreat.
Please read these terms carefully because they set out IMPORTANT INFORMATION relating to the delivery of our services at the retreat.
By purchasing your space on the retreat via checkout, you are agreeing to be bound by the terms in full without variation.
This Event Waiver and Release of Liability (“the Agreement”) is between Kate Kurdziej (McKechnie) trading as Olivier Consutlancy (“the Company”) a self-employed person registered in Spain, whose registered office is at Urbanizacion Las Mimosas, 40, Benitachell, 03276 ALICANTE, and you, the retreat guest (“the Participant”).
1 The Retreat
1.1 The Retreat includes: 3 days of business strategy and masterminding learning for entrepreneurs who wish to grow and scale their online service business. There will be a focus on operational structure including but not limited to topics such as team, delegation, leadership, marketing and systems.
1.2 The Participant will have access to daily workshops or activities delivered by the Company and may include third-party experts both on-site and off-site.
1.3 Dinner is provided each day (Monday through Thursday).
1.4 Lunch is provided each day (Tuesday through Thursday).
1.5 Breakfast is provided each day (Tuesday through Friday).
1.6 Any food preferences or allergies should be communicated to the Company as soon as possible and no later than 30 days prior to the first date of the Retreat. Accessibility considerations and other important details that may effect the enjoyment of your retreat must be communicated within 30 days of purchase using the questionnaire that will be sent to you after purchase.
1.7 Accomodation is provided in a private villa, on a single occupancy basis.
1.8 No flights, travel, transfers or insurance is provided as part of the Retreat.
1.9 At all times during the retreat, unless prevented by ill health, accident or other circumstances beyond our control, we shall provide our services reliably, with the highest skill, care and diligence in accordance with good industry practice and use all reasonable endeavours to promote the best experience and learning opportunities for you.
1.10 You should attend and participate fully with the retreat programme in order to obtain the best results. Any information shared by you in the business workshops should be correct, up-to-date and complete so that the most appropriate guidance and support can be provided.
1.11 Definition of mastermind style learning: This is a peer led discussion where any Retreat participant may give feedback, input or lead the discussion.
2. Payment, Refund and Cancellation Rights
2.1 The Retreat is priced at £2222. In order to secure their place at the Retreat the Participant may make a payment of the entire fee of £2222 up front and £500 of that sum is a non-refundable booking fee which shall reserve the Participant’s place at the Retreat and prevent others from booking that spot. If paying by payment plan, the first instalment is £500 which reflects a non-refundable booking fee. This sum reflects the administrative tasks involved in setting up and processing your place on the retreat and the fact that the place will no longer be advertised to others. The non-refundable deposit is due immediately at the time of booking and once paid the date and time chosen for the retreat will be secured and this removes the place for others to buy. As that booking is for a fixed date and time it is non-refundable.
2.2 The Company reserve all rights to postpone or cancel the Retreat for any reason due to illness, extreme weather, COVID-19, or any other reason, whether foreseeable or unforeseeable, and in such circumstances the Company shall provide the Participant with as much notice, including a revised date if available, as possible. As a result the Participant should ensure that all of their travel arrangements can be flexible, insured and can be moved to an alternative date if required. The Company shall not be responsible for sums associated with travel costs for any reason.
2.3 Where an event is rescheduled, the Participant will be reserved a place for the revised date. In circumstances where the Participant is unable to attend the revised date the Company will, at its complete discretion, permit attendance at another in-person event. In no circumstances will a monetary refund be offered by the Company.
2.4 In all circumstances, the remaining balance for the retreat must be paid no later than 4 weeks prior to the first day of the retreat. Failure to make prompt payment will result in your place on the retreat being forfeited and offered to those on our waitlist.
2.5 In accordance with Distance Selling Regulations, you have the right to cancel and obtain a refund should you change your mind within 14 days of booking your place on the retreat. In all cases the booking fee of £500 is non-refundable. This is to reserve your space.
If you are paying by payment plan, any subsequent payments can be cancelled if you contact us within 14 days.
2.6 Refund requests or cancellation should be made in writing via email to kate@olivier-consultancy.co.uk and a refund will be provided within 14 working days if you have paid. The aout refunded will be the total minus £500.
2.7 We reserve all rights to postpone the retreat for any reason. Where possible at least 14 days’ notice of the postponement will be provided. However, in some instances it may not be possible to provide such notice. In circumstances where the retreat is postponed by us your place on the retreat will be transferred to the next available date or any other retreat date thereafter to suit your availability.
2.8 In no circumstances shall we provide refunds for flights, travel, transfers, insurance or any other expenses incurred.
2.9 We understand that from time-to-time circumstances may change and you may no longer be able to attend the retreat. In those circumstances, and only where the start of the retreat is at least 8 weeks away, you can substitute your place and provide it to another individual who is not already booked on a retreat with Us.
2.10 Unfortunately, due to the bespoke nature of the retreat we cannot offer any substitutions with less than 8 weeks to go before the start of the retreat. In circumstances, where you are unable to attend with less than 8 weeks’ notice and you are unable to substitute your place with an alternative guest, no refund will be given under any circumstance and you will forfeit all fees paid.
At Our discretion, we may be able to move your retreat place to a future retreat date but this is not guaranteed.
3. Health & Safety
3.1 At all times participant health and safety is of paramount importance to the Company. The accomodation may have stairs or uneven ground. Participants must disclose all prior health conditions prior to attending the retreat. There is no minimum fitness level for participation in any of the business workshops or any of the physical activities. You should always follow the advice of your own general practitioner before undertaking any physical activity and stop immediately if you feel unwell.
3.2 At all times participants must comply with the rules and safety instructions provided to them by the Company or the villa rental company in order to protect the health and safety of all in attendance. You must have travel insurance to cover your time on the Retreat.
3.3 The Company is not responsible for the vaccination status and/or risks associated with the transmission or exposure of COVID-19 or any other illness. The Company reserves the right to implement COVID-19 secure measures at their total discretion.
3.4 The venue is not in the middle of the countryside as a result there are other neighbouring properties, the residents of whom may be heard from the retreat.
3.5 Retreat guests are not permitted to take any glass items into the pools.
3.6 You may wish to take advantage of nearby activities. We are not responsible for you or your safety for any such activities as they do not form part of our retreat.
4. Warranties, Disclaimers and Liabilities
4.1 Participants will be a guest in a privately rented villa. It will be the Participant’s responsibility the villa remains in a good condition.
4.2 Should Participants break or damage any fixtures or fittings they should alert the Company without delay. The Retreat is a no smoking venue. The Company reserve the right to charge for any damages or breakages especially were caused by improper use.
4.3 The Participant must hold valid travel insurance for the destination of the retreat to cover their own risks including baggage, medical expenses, flight and/or transfer cancellations or travel disruption, howsoever caused. Any claims for non-attendance at the retreat must be directed to participant’s insurance.
4.4 Failure to hold proper or valid insurance is a decision taken at the Participant’s own risk and the Company can offer no compensation in such circumstances.
4.5 The Company make no representations as to the content, timetable or delivery of the Retreat which is subject to change at short notice. The Participant should place no reliance, or expectation, on any earlier retreats or events as to the experience or results to be obtained from attending this Retreat. No results outcomes or conversations are guaranteed.
4.6 Nothing in these terms will (a) limit or exclude any liability for death or personal injury resulting from negligence; (b) limit or exclude any liability for fraud or fraudulent misrepresentation; (c) limit any liabilities in any way that is not permitted under applicable law; or (d) exclude any liabilities that may not be excluded under applicable law.
4.7 Any training materials and information provided during the retreat is for general business information purposes only and does not constitute legal or financial advice. We retain all intellectual property rights, whether registered or unregistered in all teaching frameworks, materials and methodologies.
4.8 As part of your participation in the retreat you may be required to review and make decisions concerning your personal and home life, business and career, finances, lifestyle, education, development, health, and wellness. Any such reviews, subsequent decisions, implementation and action will be your sole responsibility. None of the services delivered as part of the retreat are therapy services. No physical or health advice will be given. You are responsible for ensuring that you are fit to participate in any physical activities delivered as part of the retreat.
4.9 We confirm that we hold public liability insurance which covers the activities which take place at our retreats.
5. Data Protection, Confidential Information and Intellectual Property
5.1 Any personal data collected by the Company in connection with the performance of this Agreement will be handled in accordance with the Company’s Privacy Statement: www.olivier-consultancy.co.uk/privacy
5.2 During the course of the retreat participants may have access to confidential information, in particular the personal and business affairs of others on the retreat. In accepting these terms, the Participant agrees not to use or disclose to any person, organisation or company, and shall use their best endeavors to prevent the publication of, any confidential information relating to any other retreat participant.
Participants accept that any unauthorised disclosure of personal or confidential information belonging to another may amount to immediate dismissal from the Retreat and or the Company’s mastermind.
5.3 The Company requires that all participants respect the rights of others in respect of their behaviour and privacy. The Company will not be responsible for the action of any participant, including for any disclosures made by any participant based on information which has been shared during the Retreat, and each participant should be aware that whilst all participants have been requested to maintain the strictest confidentiality, private information should not be shared if wider disclosure could cause further implications.
5.4 All participants are requested to be kind and courteous to other participants, contractors or employees at all times. the Company reserves the right to remove any participant from the retreat immediately should they consider that there has been inappropriate behaviour. Olivier Consultancy does not tolerate bullying, racism, sexism or discrimination of any kind.
5.5 All intellectual property rights within training delivered throughout the Retreat by the Company are owned by Olivier Consultancy and the reproduction, distribution, whether by gift or sale, of any information or materials provided is strictly prohibited. This means that whilst participants are free to use the material or print out a copy for their own use, participants are not permitted to copy, distribute, adapt, edit or share our products with third parties.
5.6 By attending a Retreat, you agree to photographs of you at the retreat to be used for marketing material for Olivier Consultancy.
6. Law and Jurisdiction
6.1 These terms and any claim or dispute arising in relation to them will be governed by English law. The courts of England shall have exclusive jurisdiction to settle any such claim or dispute.
6.2 No breach of any provision of this Agreement shall be waived except with the express written consent of the party not in breach.
6.3 If any provision of this Agreement is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions of this Agreement will continue in effect. If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect (unless that would contradict the clear intention of the parties, in which case the entirety of the relevant provision will be deemed to be deleted).
6.4 Neither party may without the prior written consent of the other party assign, transfer, charge, license or otherwise deal in or dispose of any contractual rights or obligations under this Agreement.
6.5 This Agreement is made for the benefit of the Parties and is not intended to benefit any third party or be enforceable by any third party. The rights of the Parties to terminate, rescind, or agree any amendment, waiver, variation, or settlement under or relating to this Agreement are not subject to the consent of any third party.
6.6 This Agreement shall constitute the entire agreement between the Parties in relation to the subject matter of this Agreement, and shall supersede all previous agreements, arrangements and understandings between the parties in respect of that subject matter.
PARTICIPANT AGREEMENT
By purchasing a place on the retreat:
- I confirm that I have read this Agreement and understand the terms and the implications of the waiver. I provide consent freely and understand that if I am uncertain as to the extent by which I am bound by the terms of this waiver I can, and should, seek legal advice.
I agree that:
- Photographs and video images will be captured throughout the Event/Retreat and I am being asked to and do grant permission for my image, video footage, likeness, sound of voice on audio and video to be used without payment or any other consideration now or in the future. I understand that any audio or visual content may be edited, copied, published and distributed and I waive my rights to inspect or approve the final product.
- Any photographs or video content captured may be used for the intended purposes of promotional or marketing material, education videos and or course and informational videos which may be used and shared online/on the Internet, downloaded and stored and that no geographical or time restrictions are placed on the use of the material.